Privacy Policy

At Tiniover, we value your trust more than anything. We know that privacy, especially online, is a top concern. This policy explains how Tiniover Trikes (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://tiniovertrike.com/ (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

1. What Information Do We Collect?

We only collect information that helps us serve you better and complete your order.

  • Information You Give Us: When you place an order, call us, or sign up for our catalog, you may give us:
  • Your name, shipping address, email address, and phone number.
  • Payment information (like your credit card number). Please note: we do not store your full credit card details on our website.
  •  Information Collected Automatically: When you visit our website, we may collect
  • Device Information: Such as your IP address and the type of device you use (e.g., computer, tablet).
  • Usage Information: How you navigate our site, what pages you look at, and how long you stay. This helps us make our website easier to use.

2. How Do We Use Your Information?

  • We use your information for three main purposes:
  • · To Process Your Order: To send you the tricycle and catalogs you ordered, and to manage your account.
  • · To Communicate With You: To answer your questions, send you an order confirmation and shipping updates, and, if you agree, send our seasonal catalog or helpful tips via mail or email.
  • · To Improve Our Service: To make our website simpler to navigate and our products better suited to your needs.

3. We Do Not Sell Your Information. Ever.

This is our promise to you: We will never, ever sell, rent, or trade your personal information to any third party for their marketing purposes. Your information is private.

 

4. Who Do We Share Your Information With?

We only share your information with trusted partners who help us run our business, and only as much as they need to do their job. These partners are legally required to keep your information confidential.

  • · Shipping Companies: (Like USPS, UPS, or FedEx) to deliver your order.
  • · Payment Processors: (Like your credit card company or PayPal) to securely process your payment.
  • · Service Providers: Companies that help us send our catalogs or emails, but only if you have asked to receive them.

 

5. How Do We Protect Your Information?

We take the security of your data seriously. We use industry-standard security measures (SSL technology) on our website to encrypt and protect your personal information, especially when you place an order. This keeps your data safe as it travels over the internet.

6. Your Choices: You Are in Control.

Postal Mail: If you have ever bought from us, you may receive our seasonal catalog. If you wish to stop receiving it, just call us and we will remove your name from our mailing list immediately.

Emails: Every email we send has a clear "unsubscribe" link at the bottom. Click it to stop receiving emails at any time. Accessing Your Information: To review or update the personal information we have, please call us.

7. We Use "Cookies" (And It's Nothing to Bake)

Our website uses "cookies," which are small text files that help our website remember your preferences and items in your shopping cart. They make your experience easier. You can set your internet browser to warn you about cookies or to block them, but please know that blocking them may make our website difficult to use.

8. Policy Updates

We may update this policy occasionally. If we do, we will post the new policy on this page with the updated date. We will not significantly change how we use your data without notifying you.

9.Contact Us - We're Here to Help

We know policies can be confusing. If you have any questions at all about this Privacy Policy, your personal information, or just want to talk to a real person, please don't hesitate to call us. We're here to help.

 

Sincerely,

Tiniover Team

Phone: 213 991 0655

Email: support@tiniovertrike.com